Terms and Conditions

Terms and Conditions

Website: https://novasubs.shop
Last Updated: October 2, 2026

1. Introduction

Welcome to NovaSubs.

These Terms and Conditions govern your access to and use of https://novasubs.shop and any digital products or online services offered through the Website.

By accessing or using our Website, you agree to comply with these Terms and Conditions and our applicable policies. If you do not agree with these terms, please discontinue use of the Website.

In these Terms and Conditions, “Company”, “We”, “Us”, and “Our” refer to NovaSubs, while “You” and “Your” refer to the individual or entity accessing or using the Website.

2. Use of the Website

You agree to use our Website only for lawful purposes and in accordance with these Terms and Conditions.

You must not use the Website in any way that violates applicable laws, infringes the rights of others, interferes with the Website’s operation, or attempts to gain unauthorized access to our systems or services.

You are responsible for the accuracy of the information you provide when placing an order, requesting support, or contacting us regarding a purchase.

3. Products and Services

NovaSubs offers digital products and/or online services as described on the relevant product or service pages.

Product descriptions, prices, features, compatibility requirements, delivery methods, and access conditions may vary between offerings. Customers should review the relevant product or service information carefully before purchasing.

You are responsible for reviewing any stated compatibility requirements before purchasing and for providing accurate information necessary for delivery or access.

Access to a purchased product or service may be subject to additional product-specific terms disclosed during checkout, delivery, or access.

4. Cookies

We may use cookies and similar technologies to support Website functionality, security, preferences, analytics, and other purposes described in our Privacy Policy.

Where required by applicable law, consent will be obtained for non-essential cookies or tracking technologies.

For more information, please review our Privacy Policy.

5. Orders and Payments

Orders are subject to successful payment processing and any applicable verification requirements.

You agree to provide accurate information when completing a purchase.

If an order cannot be processed or fulfilled, we may contact you to resolve the issue or take other appropriate action, subject to applicable law.

Payment processing may be handled by third-party payment providers, whose terms and policies may also apply.

We may receive limited transaction information necessary to confirm and manage orders, payments, refunds, fraud prevention, and customer support, as described in our Privacy Policy.

6. Digital Delivery

Digital products or online services will be delivered through the method described on the relevant product or service page or communicated after purchase.

Delivery may take place through email, an online account, a download link, access credentials, or another electronic method.

You are responsible for providing a valid email address and other required information and for ensuring that your device and software meet any compatibility requirements stated for the relevant product or service.

If you experience a delivery, access, compatibility, or technical problem, please contact our support team at shadowreality.11@gmail.com.

Our support team will make reasonable efforts to assist you in resolving the issue.

7. Refunds and Cancellations

Refunds and cancellations are governed by our Refund and Return Policy and Shipping and Cancellation Policy, together with applicable law.

Where a purchased digital product or service has a genuine technical, access, or compatibility issue that cannot reasonably be resolved after support and troubleshooting, NovaSubs may verify the reported issue.

If the issue is verified as genuine and the product or service cannot reasonably be made functional or usable for the customer under the applicable product requirements, 100% of the amount paid for the affected purchase will be refunded in accordance with our Refund and Return Policy.

Once an eligible refund is approved and initiated by NovaSubs, we aim to process it within 24 hours.

The actual time for the refunded amount to appear in the customer’s account or original payment method may depend on the payment provider or financial institution.

Customers should review the Refund and Return Policy and Shipping and Cancellation Policy before completing a purchase.

Nothing in these Terms and Conditions or our other policies is intended to exclude or limit consumer rights that cannot legally be waived.

8. Contact Us

For questions concerning these Terms and Conditions, please contact:

NovaSubs
Website: https://novasubs.shop
Email: shadowreality.11@gmail.com