Website: https://novasubs.shop
Last Updated: October 2, 2026
Welcome to NovaSubs (“Company”, “We”, “Us”, or “Our”).
This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit or use our website, https://novasubs.shop (the “Website”), and any related products or services (the “Service”).
We are committed to protecting your privacy and handling your personal information responsibly. By accessing or using our Website, you acknowledge that you have read and understood this Privacy Policy.
Words whose initial letters are capitalized have meanings defined below. These definitions apply whether the words appear in singular or plural form.
For the purposes of this Privacy Policy:
Account means a unique account created by you to access our Website or Services, if account registration is available.
Company refers to NovaSubs, accessible at https://novasubs.shop.
Cookies are small files placed on your computer, mobile device, or other device by a website to store information about your browsing activity.
Country refers to India.
Device means any device capable of accessing our Website, including a computer, mobile phone, or tablet.
Personal Data means information relating to an identified or identifiable individual.
Service refers to the Website and the digital products or online services offered through it.
Service Provider means any third-party individual or organization that processes information on our behalf to support, operate, maintain, or analyze our Services.
Usage Data means information collected automatically when you access or use our Website.
Website refers to NovaSubs, accessible at https://novasubs.shop.
You means the individual accessing or using our Website or Services, or the legal entity on whose behalf that individual is acting.
When you use our Website, we may request certain information necessary to process your orders, provide customer support, deliver our Services, and handle refund or cancellation requests.
Depending on how you use our Website, this information may include:
Email address
Name, if provided
Phone number, if provided
Order and transaction reference details
Product or service purchased
Customer support messages and communications
Information you voluntarily provide when contacting us
Information reasonably necessary to investigate technical, delivery, access, cancellation, or refund issues
We do not intentionally collect personal information that is unnecessary for providing or supporting our Services.
Usage Data may be collected automatically when you visit or interact with our Website.
This information may include:
Your device’s Internet Protocol (IP) address
Browser type and version
Pages visited on our Website
Date and time of your visit
Time spent on particular pages
Device type and operating system
Diagnostic information and other technical data
When you access our Website through a mobile device, we may also collect technical information about that device and its browser.
If you purchase a product or service through our Website, payment processing may be handled by a third-party payment provider, such as PayU, depending on the payment method available at the time of purchase.
We may receive limited transaction information, such as payment status, transaction reference, order amount, and payment confirmation.
Your complete payment card details, banking credentials, or other sensitive payment information are generally handled by the relevant payment provider and are not intentionally stored by us unless explicitly required and lawfully permitted.
Please review the privacy policy of the relevant payment provider for information about how it handles your payment data.
Our Website may use third-party services to support payments, website analytics, advertising, customer communications, hosting, delivery, or other functionality.
If you interact with a third-party service through our Website, that provider may collect or receive information according to its own privacy policy and your settings.
Where third-party login or social media integration is available, we may receive limited information such as your name, email address, or profile information that you authorize the provider to share.
We do not claim to offer Google, Facebook, Instagram, LinkedIn, or other third-party login functionality unless it is actually available on our Website.
We may use cookies and similar technologies to improve the performance, security, and functionality of our Website.
These technologies may include:
Essential Cookies: Used where necessary for basic Website functionality, security, and order processing.
Preference Cookies: Used to remember your settings or preferences, where available.
Analytics Cookies: Used, if enabled, to understand Website traffic, usage patterns, and performance.
Advertising Cookies: Used, if enabled, by advertising or marketing partners to measure advertising effectiveness and provide relevant advertisements.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some Website features.
Where required by applicable law, we will obtain consent before using non-essential cookies or tracking technologies.
NovaSubs may use Personal Data for the following purposes:
To provide, operate, and maintain our Website and Services.
To process orders and facilitate the delivery or access of digital products or services.
To communicate order confirmations, payment updates, delivery instructions, and service-related information.
To respond to customer inquiries and support requests.
To troubleshoot and investigate technical, access, delivery, or other service-related issues.
To verify and process eligible refund or cancellation requests.
To maintain Website security, detect fraudulent transactions, and prevent misuse.
To monitor Website performance and improve our Services.
To comply with applicable legal, regulatory, accounting, and recordkeeping requirements.
To send promotional communications where permitted by law and, where required, with your consent.
To resolve disputes, enforce our terms, and protect our legitimate business interests.
You may opt out of promotional communications by following the instructions provided in those communications or contacting us directly. Necessary transactional or service-related communications may still be sent.
We do not sell your personal information as part of our ordinary business operations.
We may share limited information in the following circumstances:
Service Providers: With third parties that help us operate the Website, process payments, provide hosting, deliver products, provide customer support, or analyze Website usage.
Payment Providers: With payment gateways and financial service providers as necessary to process transactions, issue refunds, and prevent fraud.
Legal Requirements: When disclosure is required by applicable law, a court order, a lawful government request, or a regulatory obligation.
Business Transfers: In connection with a merger, restructuring, acquisition, or transfer of some or all of our business assets, subject to applicable legal requirements.
Protection of Rights: When reasonably necessary to protect the security, rights, property, or safety of NovaSubs, our customers, or others.
With Your Consent: When you have authorized a specific disclosure or sharing of information.
We take reasonable steps to ensure that third-party service providers handle information appropriately.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
Retention periods may depend on the nature of the information, the purpose for which it was collected, applicable legal requirements, accounting obligations, fraud prevention, customer support, and the resolution of disputes.
Usage Data may be retained for a shorter period unless it is required for security, service improvement, or legal compliance.
When personal information is no longer required, we will take reasonable steps to delete, anonymize, or securely dispose of it, subject to applicable law.
Your information may be processed or stored by us or our third-party service providers in locations outside your state or country, depending on the services and infrastructure used.
Where personal information is transferred or processed outside India, we will take steps required by applicable law and use reasonable safeguards appropriate to the nature of the information.
By using our Website and providing your information, you acknowledge that such processing may occur as described in this Privacy Policy, subject to applicable legal requirements.
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
You should also take appropriate precautions to protect your email account, device, passwords, and other account credentials.
Subject to applicable law, you may request to:
Access personal information we hold about you.
Correct inaccurate or incomplete personal information.
Request deletion of personal information where legally permissible.
Withdraw consent where processing is based on consent.
Raise concerns or submit complaints regarding the handling of your personal information.
To make a request, contact us at shadowreality.11@gmail.com.
We may need to verify your identity before processing certain requests. We may also retain specific information where required by law or where a lawful basis for retention exists.
Our Website is not intended to knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.
We do not knowingly collect personal information from children without any consent or authorization required by law.
If you believe that a child has provided personal information to us inappropriately, please contact us at shadowreality.11@gmail.com so that we can review the matter and take appropriate action.
Our Website may contain links to third-party websites, applications, payment services, or other online platforms.
We do not control the privacy policies, security practices, or content of those third-party services. Visiting an external website is subject to that website’s own terms and privacy policy.
We encourage you to review the relevant policies before providing personal information to any third party.
We may update this Privacy Policy from time to time to reflect changes in our Services, business practices, technology, or applicable legal requirements.
Any updated version will be published on this page with a revised “Last Updated” date.
Where required by applicable law, we will provide additional notice or obtain consent before implementing relevant changes.
We encourage you to review this page periodically.
If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:
Website: https://novasubs.shop
Email: shadowreality.11@gmail.com